If your company is looking to expand its workforce to include virtual teams and remote workers or already has employees who telecommute, there must be different tools and features in place in your telecommunications to help these staff members succeed.

Topics: Tips & Tricks, Technology, Telephone Systems

Phone system expenses are a significant cost for any business, so any opportunity to be more cost-effective should be a top priority. One of the easiest ways to find where you might be over-spending is by conducting a telephone carrier audit.

Topics: Insider, Tips & Tricks, Technology, Telephone Systems

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With more businesses setting aside traditional phones in favour of Voice over Internet Protocol (VoIP), one of the next biggest questions that follows is how much bandwidth you will need for your Internet phone service to make good quality calls. 

Topics: Product News, Tips & Tricks, Technology, Telephone Systems

If you’re in the market for a new business phone system, you may find yourself trying to decide between digital and Voice over Internet Protocol (VoIP) solutions. Instead of trying to decide on the system by “what is best,” you should be asking “what is best for me?” The choice will all come down to your budget, ease of use, integration with other technologies/devices, and your current network environment.

Topics: Tips & Tricks, Technology, Product Comparisons, Telephone Systems

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While network cable can be the simplest and cheapest piece of equipment in a network, it is arguably the most important. Without good voice and data cable connections between devices, your computer equipment — no matter how sophisticated or great — is useless.

Topics: Tips & Tricks, Technology, Telephone Systems

Does your company rely on regular, internal communication that needs to occur immediately and reach a large group of people? Paging systems can be ideal for conveying those messages without the reliance on constant in-office phone calls.

Topics: Product News, Tips & Tricks, Technology

Security is always a concern with technology and communications. VoIP (Voice over Internet Protocol) phone systems and IP telephony are an exciting addition to the telecommunications mix with its wide selection of features at a lower cost. The other side of the coin though, is that because these phone systems are on the Internet, they may not be as safe as you think!

Topics: Tips & Tricks, Technology, Telephone Systems, Security

There are many reasons why IP phones and  VoIP (Voice over Internet Protocol) technologies are appealing to businesses — they are cost-effective, offer a host of telephone features and can scale with your company’s growth.  But since IP phone systems transmit phone calls over the Internet, security is a big area of concern and with a phone system that is hosted in the cloud, it’s important to keep your information safe.

Topics: Tips & Tricks, Technology, Telephone Systems

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Today’s travellers are more discerning than ever before and demand a lot from their hotels and accommodations when it comes to connectivity and telecommunication solutions. In fact, mobile services and 24/7 connectivity are not just a nice-to-haves, they’ve become one of the top expectations that guests have and cite as a major driver of their satisfaction.

Topics: Tips & Tricks, Technology, Telephone Systems, hospitality industry, hotel industry

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While email is still alive and well as the primary means of communications in the professional world, businesses are embracing video conferencing for online collaboration. It is quickly becoming a communications standard as audio and video quality improves, higher connectivity speeds are the norm and technology costs continue to fall.

Topics: Tips & Tricks, Technology, Telephone Systems