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Disruptions to a business often come in all different shapes and sizes. For most companies, the best way to prepare is to expect the unexpected. In the event of an emergency or crisis, having a business continuity plan from the outset and a clear directive for communications can make a difference in how quickly you can return back to business as usual.

Topics: Technology, Telephone Systems, Security

Telecommunications can be one of the biggest expenses for most small business, so managing that expense is important if you want to improve your company’s bottom line. Your phone system is one of the most valuable tools in your arsenal to give you a competitive edge, and with call accounting, you have a huge opportunity to gain a wealth of information about your operations.

Topics: Technology, Telephone Systems, Security

Security is always a concern with technology and communications. VoIP (Voice over Internet Protocol) phone systems and IP telephony are an exciting addition to the telecommunications mix with its wide selection of features at a lower cost. The other side of the coin though, is that because these phone systems are on the Internet, they may not be as safe as you think!

Topics: Tips & Tricks, Technology, Telephone Systems, Security