Today’s travellers are more discerning than ever before and demand a lot from their hotels and accommodations when it comes to connectivity and telecommunication solutions. In fact, mobile services and 24/7 connectivity are not just a nice-to-haves, they’ve become one of the top expectations that guests have and cite as a major driver of their satisfaction.

While email is still alive and well as the primary means of communications in the professional world, businesses are embracing video conferencing for online collaboration. It is quickly becoming a communications standard as audio and video quality improves, higher connectivity speeds are the norm and technology costs continue to fall.

Many companies these days now have teams and offices spread out across multiple locations and regardless of their size and industry, share a common challenge: how to maintain fast, secure and reliable communications and connections where their dispersed people are.

In today’s hyper-connected and competitive market, more businesses are turning to virtual phone systems to stay relevant and optimize their operations and enhance communications. If you’ve outgrown your traditional wired business phone system and want to make a change, it’s time to consider switching to a virtual phone system.

Even though email, instant messaging and social media have become the norm in our highly connected work environments and accepted modes of professional communication, phones are still one of the most significant, effective and personal forms of business communication.

In today’s modern workplace, there are countless ways to communicate: email, text, buddy, share, video chat, conference call and of course, phone. Unified Communications (UC) uses all forms of communication available to your business and integrates voice, email, instant messaging, desktop sharing and other functions into a seamless package. While it may sound more complex, UC offers you a more consistent and centralized platform to communicate and stay in touch, optimizing your business’s performance and increasing productivity among staff.

If you are just starting the process of updating your phone system, you may be surprised with all the options available these days. With Voice over Internet Protocol (VoIP) technology advancing and high-speed Internet getting cheaper and more accessible, more businesses are jumping from traditional landlines to VoIP phone systems.

We have come a long way since the telephone was invented in 1876. Fast forward a couple of hundred years and there continues to be radical changes in telephone systems where businesses are at the forefront of the technology.

No matter what, all business have this in common: they need to direct incoming and outcoming calls efficiently. A PBX, which stands for private branch exchange, lets you do exactly that.

When it comes to technology and phone systems for small businesses, there’s never an easy solution or a one-size-fits-all fix. But like with any piece of office equipment, the more features you choose, the more you’ll likely be paying for. Knowing what the common phone system mistakes are that most small businesses make and working to avoid them can help save your business a lot of money. Remember, a phone system doesn’t have to be overly complex to be useful and effective for your business. To help, here are some common missteps with phone systems that small businesses make that you may not realize are costing you money.